Effective Date: September 26, 2026

Serenity Worx respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect when you visit serenityworx.com, contact us, join our email list, schedule a service, or purchase a product or service, and how that information may be used.

Information We May Collect

Depending on how you interact with Serenity Worx, we may collect information such as:

Your name

Email address

Telephone number, if provided

Information you submit through contact forms, questionnaires, scheduling forms, or email

Appointment and service information

Purchase and transaction information

Basic technical information related to your use of the website, such as browser, device, IP address, and website activity

Please do not submit confidential or sensitive information through a general website contact form unless specifically requested.

How We Use Your Information

We may use the information you provide to:

Respond to questions or requests

Schedule and provide services

Process purchases and payments

Communicate with you about appointments or purchases

Send updates, resources, announcements, or marketing emails when you have chosen to receive them

Improve our website, services, programs, and customer experience

Maintain appropriate business and financial records

Protect the security and operation of the website

Email Communications

If you join the Serenity Worx email list, we may send you information about new services, programs, workshops, books, resources, or other updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in those communications.

Transactional or service-related messages, such as appointment confirmations or purchase information, may still be sent when necessary.

Payments

Payments may be processed through third-party payment providers such as Stripe.

Serenity Worx does not need to directly store your complete credit or debit card information when payment information is processed through a third-party payment provider. Those providers handle payment information according to their own privacy and security practices.

Third-Party Service Providers

Serenity Worx may use third-party companies and platforms to help operate the business, including services for:

Website hosting and website functionality

Scheduling and appointment management

Payment processing

Email communication

Forms and customer communication

These providers may receive information necessary to perform services on our behalf and are governed by their own privacy policies and terms.

Cookies and Website Technology

The Serenity Worx website may use basic cookies or similar technologies that are necessary for website functionality, such as maintaining sessions, remembering preferences, or supporting forms and checkout features.

Serenity Worx is not currently using third-party advertising pixels or website analytics tools for behavioral tracking.

If those tools are added in the future, this Privacy Policy will be updated accordingly.

Sharing of Personal Information

Serenity Worx does not disclose personal information simply for unrelated third-party marketing purposes.

Information may be shared when reasonably necessary to:

Operate the website or provide a requested service

Work with service providers supporting Serenity Worx

Process payments

Comply with legal obligations

Protect the rights, safety, security, or property of Serenity Worx or others

Data Retention

Personal information may be retained for as long as reasonably necessary to provide services, maintain business and financial records, comply with legal obligations, resolve disputes, and support legitimate business operations.

Your Choices

You may contact Serenity Worx to request that we update or correct personal information you have provided.

You may also request information regarding personal information we maintain about you or ask that information be deleted when appropriate, subject to any legal, financial, contractual, or operational requirements that may require us to retain certain records.

Children’s Privacy

Serenity Worx does not knowingly collect personal information online from children under 13 without appropriate parental or legal guardian involvement.

If we learn that personal information from a child under 13 has been submitted improperly, we will take reasonable steps to address it.

Security

Serenity Worx takes reasonable measures to protect personal information. However, no website, electronic transmission, or online storage system can be guaranteed to be completely secure.

External Links

The website may contain links to other websites or services. Serenity Worx is not responsible for the privacy practices, security, or content of websites operated by other organizations.

Changes to This Privacy Policy

This Privacy Policy may be updated as Serenity Worx grows, adds services, changes technology, or updates business practices.

The effective date at the top of this page will be updated when material changes are made.

Contact

Serenity Worx
Email: [email protected]
Website: serenityworx.com